Meet our talented team of hospitality-recruitment experts

A peek at who we are, where we’ve been and what has inspired us along the way.

Scott Bellhouse

Founder

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Scott has been building leadership teams for some of Canada’s most respected hospitality organizations since he founded Profile Hospitality Group in 2011. His primary focus is directing senior leadership searches and providing guidance to Profile team members, assisting them in successfully delivering on their client engagements. Scott brings over 20 years of restaurant operations expertise to Profile having worked in major Canadian cities including Vancouver, Winnipeg and Toronto for notable brands such as Earls and Oliver & Bonacini.  During his decade long tenure at O&B, Scott played a pivotal role as Director of Operations in the opening of five new restaurant locations and mentored dozens of promising individuals into management roles. Advising and teaching are passions, Scott has taught leadership courses at George Brown College and guest lectured at the University of Guelph.

Valerie Upfold

Managing Partner

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Valerie was the Human Resources Manager for Oliver & Bonacini Restaurants for fourteen years (1997-2012) where she was responsible for developing and facilitating all training and development, recruitment and retention strategy and all other human resource functions.  She also oversaw and taught all wine education for the company. She has worked as a Manager and Sommelier for over 20 years in various capacities at well-regarded restaurants and hotels in both Canada and Australia, including five years at Canoe Restaurant. Valerie has a degree in Information and Commercial Studies from the University of Western Ontario and holds her CHRL designation.  She also has her Diploma of Wine from The Wine & Spirit Education Trust and the first level Sommelier designation from the Court of Master Sommeliers. In addition, Valerie gives guest lectures at the University of Guelph and George Brown College where she is also an active member of the Hospitality Advisory Board. Valerie joined Profile Hospitality Group in May 2012 and is based in Toronto, Ontario.

Chris Hart

Senior Associate

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For the past decade Chris has held various restaurant management positions in Alberta and B.C. including Fairmont Hotels and Resorts at Jasper Park Lodge where he obtained his first management position, and the Chateau Whistler in British Columbia. In Calgary, he served as Wine Director and Manager with the Canadian Rocky Mountain Resorts Group, and General Manager at multiple locations of the Redwater Rustic Grille with The Vintage Group. Wine has always been a passion for Chris.  He holds his Levels 1 and 2 Certificates through the International Sommelier Guild as well as his Level 3 Advanced Certification through the Wine & Spirit Educational Trust. Chris holds a diploma from the Hotel & Resort Hospitality Management Program at Georgian College in Barrie, Ontario. Chris joined Profile in January 2013 and is based in Calgary.

Kira Sherman

Recruitment Consultant

Kira has spent her career dedicated to both the franchise system in training and operations as well as restaurant management. As Field Training Manager, Kira was responsible for the creation of system wide tools both English and French, development of franchisees, as well as new store openings. In an operations capacity she worked as a Regional Manager directly with franchisees supporting the development of their business both in the U.S and Canada. In her time with Oliver and Bonacini, Kira was focused on the growth of the Café Grill concept spending her time at Bayview Village, Blue Mountain as well as the Yonge and Front location. Kira graduated with honours from the University of Guelph specializing in Hotel and Food Administration. Kira joined Profile Hospitality Group in October 2015 and is based in Toronto, Ontario.

Jacqueline Simard

Research Consultant

Jacqueline is pursuing a Bachelor of Commerce degree majoring in Hotel & Food Administration at the University of Guelph and has joined Profile Hospitality Group for her one year co-op placement. After first year, Jacqueline completed an internship at Piping Rock Club located on Long Island, New York where she worked as a Reservations Manager and Food & Beverage Intern, responsible for both the organization and service of large special events within the country club. She has also worked as a Manager for the University of Guelph’s Hospitality Services, where she supervises staff members and oversees the day-to-day operations of her eatery. Jacqueline is involved with the University of Guelph campus group Demonstrating Excellence Celebrating Achievement (DECA) as their Director of Corporate Relations, where through her efforts she has become a two- time decorated medalist at the provincial level for her knowledge of the hospitality and tourism fields. Jacqueline joined Profile Hospitality Group in May 2016, and is based in the Kitchener-Waterloo area.

Kayla Nessman

Recruitment Consultant

Kayla brings a decade of restaurant-operations experience to Profile, having worked both front- and back-of-house positions for well-known Canadian brands including Earls, Cactus Club and Cara. She entered the hospitality industry at a young age and found her passion by moving up the ranks quickly. Leadership positions gave Kayla the opportunity to take on key assignments to improve efficiencies and increase profitability. She has a Bachelor’s Degree in Business Administration from BCIT, a diploma in marketing management, experience from many hospitality-management and leadership courses, first-level Cicerone certification and account-management and technology skills she developed as a Corporate Account Manager for Telus. Kayla joined Profile in September 2016 and is based in Squamish, B.C.